Legal notices

1. Presentation of the site :

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004, for confidence in the digital economy, users of the site Alpinstore.com are informed of the identity of the various stakeholders involved in its creation and monitoring:

•          Owner:

                      - SAS AlpinStore – Siret : 822 985 073 00045

                      - ZAC de Bromines 180 Route des Prés Rollier 74330 Sillingy

                      - Phone: 08 20 69 03 21 (0.20€ / min)

                      - VAT No: FR 69 822985073

•          Publication manager: President Alpinstore SAS
•          Creator & Webmaster: SAS AlpinStore
•          Webmaster: SAS AlpinStore
•          Host: SAS AlpinStore

2. General conditions of use of the site and the services offered :

The use of the site Alpinstore.com implies full and unconditional acceptance of the general conditions of use described below.

These general sales conditions are governed by French law. The customer agrees that ALPINSTORE may subsequently and reasonably modify these general conditions. Of course, only the conditions in force on the day of the order will apply to all commercial relations between Alpinstore and its customer.

This site is normally accessible at any time to users. An interruption for technical maintenance may, however, be decided by the company, which will then strive to communicate the dates and times of the intervention to users in advance.

3. Description of the services provided :

The site Alpinstore.com aims to provide information regarding all the activities of the company in the outdoor world and more generally in sports practice.

SAS AlpinStore strives to provide on the site Alpinstore.com the most accurate information possible.

4. Contractual limitations on technical data :

The site uses JavaScript technology.

The website cannot be held responsible for material damages related to the use of the site. Furthermore, the user of the site agrees to access the site using recent equipment, free of viruses, and with an updated latest generation browser.

5. Intellectual property and counterfeiting :

SAS Alpinstore is the owner of the intellectual property rights or holds the usage rights on all elements accessible on the site, including texts, images, graphics, logos, icons, sounds, software.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, by any means or process used, is prohibited, unless prior written authorization from SAS AlpinStore.

Any unauthorized exploitation of the site or any of the elements it contains will be considered as constituting counterfeiting and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability :

SAS AlpinStore cannot be held responsible for direct and indirect damages caused to the user's equipment when accessing the site www.alpinstore.com, resulting either from the use of equipment not meeting the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

SAS AlpinStore cannot also be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the site Alpinstore.com.

Interactive spaces (possibility to ask questions in the contact area, customer reviews) are available to users. SAS AlpinStore reserves the right to delete, without prior notice, any content deposited in this space that contravenes the applicable legislation in France, particularly the provisions relating to data protection. If necessary, SAS AlpinStore also reserves the possibility of holding the civil and/or criminal liability of the user, particularly in the case of messages of a racist, insulting, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc.).

7. Management of personal data :

In France, personal data is notably protected by Law No. 78-87 of January 6, 1978, Law No. 2004-801 of August 6, 2004, Article L. 226-13 of the Penal Code, and the European Directive of October 24, 1995.

During the use of the site Alpinstore.com, the following may be collected: the URL of the links through which the user accessed the site Alpinstore.com, the user's access provider, the user's Internet Protocol (IP) address.

In any case, SAS AlpinStore only collects personal information related to the user for the need of certain services offered by the site Alpinstore.com.

The user provides this information knowingly, particularly when he/she proceeds to enter it himself/herself.

The customer is also informed that failure to enter the required personal data during the ordering process prevents the proper completion. The required data are those whose input field is marked with an asterisk.

In accordance with the provisions of Articles 38 and following of Law 78-17 of January 6, 1978 relating to computers, files, and freedoms, any user has the right to access, rectify, and oppose the personal data concerning him/her, by making a written and signed request, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the response should be sent.

The aforementioned site is declared to the CNIL under number: 1789421 of 26/08/2014.

 You can unsubscribe from the newsletter at any time, access your information with the right to modify and delete by sending us a request by email to rgpd@alpinstore.com.

A - Purposes of data collection and processing :

The personal data collected on the site and then in the context of monitoring our relationships are used by the company Alpinstore and all employees for the following purposes: 

- to process and ensure the follow-up of customer orders
- to inform customers of the latest news and promotional operations
- to communicate special offers (including contests, games, etc.)

We may also use your data to meet our legal and/or regulatory obligations if necessary.

Finally, we may use your data for advertising purposes, either after having obtained your express consent, or within the limits authorized by law.

Consequently, in accordance with the data protection law of January 6, 1978, you have the right to access, rectify, and oppose the personal data concerning you.

To do this, simply request it by email or by mail, indicating your name, first name, email address:

-  by email to rgpd@alpinstore.com

- by postal mail to the following address: Alpinstore ZAC de Bromines 180 Route des Prés Rollier74330 Sillingy 

B - Recipients of personal data :

The recipients of your personal data collected on our site are primarily ourselves for processing your orders and managing the customer relationship. Other recipients of your personal data are, if necessary, our payment service providers or payment security providers, our delivery service providers, our commercial partners. In cases where this is required by law, your consent is obtained or an option to refuse is provided before any data transmission.

C - Hyperlinks and cookies :

The site Alpinstore.com contains a number of hyperlinks to other sites, set up with the permission of SAS AlpinStore. However, SAS AlpinStore does not have the ability to verify the content of the sites thus visited, and will consequently assume no responsibility for this.

Browsing the site Alpinstore.com may cause the installation of cookie(s) on the user's computer. A cookie is a small file that does not allow the identification of the user, but records information related to the navigation of a computer on a site.

 These files have several purposes:

- the proper functioning of the site: adapting the display of our site according to the terminal used, saving the cart, placing an order, ...

- personalizing navigation according to the user's interests: highlighting products already viewed by the visitor, proposing equivalent or complementary products, ...

- recording statistical data (analytical cookies): number of visits, visitors, pages viewed, ...

These cookies may be placed by AlpinStore.com or by third-party providers, service providers of AlpinStore.

If you do not wish to have a “link” with these cookies, you can disable their use by following your browser's information. However, in this case, you will no longer have access to all the features and services offered by AlpinStore.com.

D - Your personal information :

Your contact details are intended for AlpinStore to process and ship your order, as well as to manage the commercial relationship with you and keep you informed of their offers and news. In accordance with the French law "Informatique & Libertés" No. 78-17 of January 6, 1978, you can at any time request access, modification, rectification, or deletion of the information concerning you, or oppose receiving offers and information from AlpinStore, via the unsubscribe link present in each of our messages or by making a request through the online contact form.

AlpinStore represented by its president, is responsible for processing personal data collected during the order. The customer is also informed that the processing has been declared to the National Commission for Data Protection and Liberties under number : 1789421 of 26/08/2014

E - Management of subscription to our Newsletter :

We use the data concerning you for advertising purposes, only if you have agreed to receive our newsletter. As a subscriber to our newsletter, you will receive information as well as promotional offers.

We use the data collected in the context of processing newsletters to personalize and adapt our services to the user as well as for advertising purposes or in the context of market studies.   

The data that may be collected are: email, language, title, name, first name, postal code, date of registration, source of registration, date of birth, areas of interest, order history, IP address. These data are hosted on AlpinStore's infrastructure to send you our communications by email.

In the event that a customer no longer wishes to receive our newsletter, he/she can at any time modify his/her sending preferences:

- by accessing the "Your account / My personal information" section
- by clicking on the links provided for this purpose placed on each of the messages received
- by sending a request for unsubscription by email to rgpd@alpinstore.com

F - Information collection via Facebook, Google, Twitter :

We draw your attention to the fact that the content and volume of data that are collected and transmitted directly to Facebook, Twitter, and Google+ via the social plugin, as well as the duration of registration and the purpose of use, are determined exclusively by these providers.

You will find more information in the data protection notes of these providers.

G - Disputes:

In accordance with the provisions of the Consumer Code relating to the amicable settlement of disputes, Alpinstore adheres to the service of the Mediator of e-commerce of the Consumer Mediation Center of Justice Conciliators (CM2C), whose contact details are as follows:
49 rue de Ponthieu, 75008 Paris – cm2c@cm2c.net – 01.89.47.00.14.

In the event of failure of an amicable settlement with the Alpinstore Customer Service, or in the absence of a response within a reasonable time, the Individual Customer may refer to the Mediator.